Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Service Management Daily

The Journey to Enterprise DevOps: Process Change and Other Thorny Issues – By Michael Kanasoot

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Published in the Service Management Paper of May 26th, 2015

Many people recognize DevOps as an enormous benefit — faster application deployment, automated toolchains, support of more granular updates, better cooperation across groups. However, less appreciated is the journey enterprise IT groups need to make to achieve this outcome. The plain fact is that established IT processes reflect a very different set of goals: stability, infrequent change, hands-on administration, and alignment with ITIL. So how does an enterprise IT organization implement change to achieve DevOps outcomes?

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This is a link to an article from the daily Service Management Paper. This paper is published through an automatic process every day. On this site I start collecting the articles that are of interest as a way to archive the papers,

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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