Idwell on Service Management

Thoughts on how to design and implement IT Service Management

CERN uses ITIL to rethink facilities management

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CERN, the particle physics laboratory, is using IT service management to support operations outside the IT function.

Source: CERN uses ITIL to rethink facilities management

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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