Idwell on Service Management

Thoughts on how to design and implement IT Service Management

From Output driven to Outcome driven

by

Fred Kouwenberg looks at output driven versus outcome driven – customers are not solely focused on delivering projects on time and within budget.

Source: From Output driven to Outcome driven

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

Comments are closed.