Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Why I Hate ITIL So Much

In the middle of 2014, Justin Warren  sent me a series of interview questions on the topic of why I hate ITIL so much. The process of writing a response got me … um, motivated and spat a substantial amount of bile. Here it is.  Why do you hate ITIL so much? How did you […]

Source: Why I Hate ITIL So Much – EtherealMind

Author: itsmdaily

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