Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Enterprise Service Management – Not Just About ITSM Processes 

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While some still think of ITSM and ITIL as merely the service delivery and IT support processes they use the ITIL service lifecycle offers so much more.

Source: Enterprise Service Management – Not Just About ITSM Processes – All Things ITSM

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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