Idwell on Service Management

Thoughts on how to design and implement IT Service Management

The IT Industry’s 95% Problem

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I just had a chance to read Chris O’Brien’s informative piece on VentureBeat titled “Evernote’s 5% problem offers a cautionary lesson to tech companies”. The article examines how Evernote ended up with a product that has too many features. Based on an interview with former Evernote CEO Phil Libin, he was quoted as saying: “What …

Source: The IT Industry’s 95% Problem – Brian Prentice

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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