Why BPM is the essential link between the IoT and CRM in the digital age February 2, 2016 by itsmdaily Leave a comment The service-led IoT economy needs orchestration, collaboration, and continuous optimisation for efficiency – this is where the role of BPM comes in Source: Why BPM is the essential link between the IoT and CRM in the digital age | Information Age Share this:EmailTweetLike this:Like Loading... Related Author: itsmdaily Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website