Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Seven Essential Components of a Successful Improvement Program

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ITSM trend – continuous improvement  is “the new black,” known to the ITIL-aware as Continual Service Improvement (CSI)

Source: Seven Essential Components of a Successful Improvement Program | Joe The IT Guy

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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