SMA Business Relationship Management is NOT about services February 14, 2016 by itsmdaily Leave a comment If you want to be a strategic partner, your Business Relationship Management capability must be able to stay focused on value, NOT on services. Source: SMA Business Relationship Management is NOT about services Share this:EmailTweetLike this:Like Loading... Related Author: itsmdaily Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website