Idwell on Service Management

Thoughts on how to design and implement IT Service Management

SMA Business Relationship Management is NOT about services

by Leave a comment

If you want to be a strategic partner, your Business Relationship Management capability must be able to stay focused on value, NOT on services.

Source: SMA Business Relationship Management is NOT about services

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

Leave a Reply

Fill in your details below or click an icon to log in:

Gravatar
WordPress.com Logo

You are commenting using your WordPress.com account. ( Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. ( Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. ( Log Out /  Change )

Cancel

Connecting to %s