Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Case study: How ITIL has helped Essex keep IT aligned with council goals

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Essex County Council has undergone an IT transformation to improve the credibility of its IT and achieve ISO 27001 accreditation.

Source: Case study: How ITIL has helped Essex keep IT aligned with council goals

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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