Following the awesomeness of #PINK16 last week, we were lucky to bump into @gamingpaul! Paul very kindly agreed to write a guest blog for us on his session, so here it is in all it’s glory! ‘Why is this content at the end of the conference? This should be a Keynote topic!’ – […]
Source: Guest Blog from PINK16: Paul Wilkinson of GamingWorks – The ITSM Review
Idwell on Service Management 