Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Keeping transformations on target

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Analysis of high-stakes transformations reveals a few pragmatic lessons that increase the odds of meeting the organization’s objectives.
Any transformation worth the name starts with ambitious goals.

From Pocket http://ift.tt/2ms44M5

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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