Idwell on Service Management

Thoughts on how to design and implement IT Service Management

10 Things You Need to Know to Be a Better ITSM Leader – Part 2

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In my previous blog, I recounted how I had recently finished the book The Bassoon King by Rainn Wilson and how the ten life lessons or truths that he knows are “sure things” inspired me to think about my IT service management (ITSM) equivalents.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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