Idwell on Service Management

Thoughts on how to design and implement IT Service Management

The silver bullet for ITSM success

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It seems now, to me, that we have an IT Service Management framework and standard out there for every taste and preference. There’s ITIL, the preeminent one, but there’s also CoBIT, ISO 20000, TOGAF, IT4IT, USMBOK, lean IT, agile, DevOps and so on.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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