Idwell on Service Management

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Digital innovation and the passenger experience – a view from three airports

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Airports are keen to improve the passenger experience and remove some of the barriers for travellers in the process. During this years Passenger Terminal Expo in Amsterdam, airports shared their progress towards a seamless journey eased by automation processes and digital innovations.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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