Idwell on Service Management

Thoughts on how to design and implement IT Service Management

11 Amazing Facts You Might Not Know About Chatbots

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What is a chatbot? They come in two flavors: What you see and experienced so far is just the beginning of what is forecast to be a billion-dollar industry in less than 10 years. Many top brands, including Uber, Sephora, and CNN, have already adopted chatbots.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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