Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Humans Are Still Better Than Robots At These Jobs

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A McKinsey report from Michael Chui, James Manyika, and Mehdi Miremadi looked at the detailed work activities of more than 800 occupations across 54 countries to study the technical potential for automation and found that almost half of work activities globally could be automated using current techn

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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