Idwell on Service Management

Thoughts on how to design and implement IT Service Management

When Robots Miss the Minutiae

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Automation is on the rise because machines, software, and algorithms can do many tasks more effectively and more efficiently than humans. Operating without humans’ frailties, ticks, and biases, they can produce more effective outcomes.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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