Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Why Overlooking Capacity Planning is a Serious Threat to Digital Transformation Success

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‘Capacity-centred IT’ is a concept that was introduced at last year’s CIO Summit by Innovation Solution Evangelist, Carrie Nauyalis. Capacity is concerned with having the right IT staff with the right skills and the right availability.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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