Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Improving IT and Business Value with Serious Play

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The team of executive directors strode purposefully into the room. Their shoulders deflating somewhat as they realized that they’d promised a two-hour slot to the corporate IT organization for a mini workshop.

From Pocket http://ift.tt/2naeeid

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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