Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Rise of the machines – The future of robotics and automation

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So many of the tasks that we now take for granted once had to be done manually. Washing a load of laundry no longer takes all day; our phone calls are directed to the correct departments by automated recordings; and many of our online orders are now selected and packed by robots.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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