Idwell on Service Management

Thoughts on how to design and implement IT Service Management

9 Foolproof IT Service Desk Tips – Part 2

Leave a comment

In my last blog I gave you five tips that will help to make your IT service desk better, particularly in improving your customer’s experience with IT. Those tips ranged from how to make it easier for customers to contact the service desk, to the importance of writing good call notes.

From Pocket http://ift.tt/2pF9WUE

Advertisements

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s