Idwell on Service Management

Thoughts on how to design and implement IT Service Management

9 Foolproof IT Service Desk Tips – Part 2

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In my last blog I gave you five tips that will help to make your IT service desk better, particularly in improving your customer’s experience with IT. Those tips ranged from how to make it easier for customers to contact the service desk, to the importance of writing good call notes.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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