Idwell on Service Management

Thoughts on how to design and implement IT Service Management

ITSM Metrics: The New Alternative Facts?

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For those in the United States, the phrase “alternative facts” came into popular use on January 23, 2017. The term was used in a context to indicate a reality, that many people witnessed, was not accurately portrayed.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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