Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Retooling Your IT Organization: Why Now Is The Time To Step Out Of The Server Room

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Throughout history, humans have inserted automation into processes as a means to improve utilization and increase speed. Telephony is a perfect example: Approximately 60 years ago, switchboard operators connected phone calls via circuits on a manual switchboard.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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