Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Has Your ITSM Implementation Hit a Glass Ceiling?

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Wikipedia defines a “glass ceiling” as a metaphor used to represent an invisible barrier that keeps a given demographic from rising above a certain level in a hierarchy.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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