Idwell on Service Management

Thoughts on how to design and implement IT Service Management

The Andon cord and ITSM’s DevOps challenge

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If enterprise IT organisations seek to understand and integrate DevOps, they need to be aware of some of the key influences on the movement’s culture, such its roots in Lean manufacturing. One famously visible feature of the Toyota Manufacturing System is the Andon cord.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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