Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Employee Experience is The Only Metric You Need

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Our company HappySignals was founded on the realization that IT service management (ITSM) teams are still measuring service quality in process metrics by way of service level agreements (SLA).

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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