Idwell on Service Management

Thoughts on how to design and implement IT Service Management

IT-Wise, Business-Foolish? Time to Look at the Bigger Picture

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The IT industry invests heavily in finding better ways to deliver IT services. Yet the business only realises value from IT services when they make effective use of the information that IT services provide. And this is often not the case.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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