Idwell on Service Management

Thoughts on how to design and implement IT Service Management

The Big Opportunity for Chatbots in IT Support

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You currently can’t escape all the talk of bots and, in particular, chatbots – computer programs that conduct conversations (with humans) via auditory or textual methods.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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