Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Are chatbots just another fad?

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In April 2016, Facebook launched an open version of Messenger which invited developers to create artificial intelligence chatbots that would interact with Facebook users. The excitement that followed was immediate, and by June 2016, 11,000 bots had been made available.

From Pocket

Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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