Idwell on Service Management

Thoughts on how to design and implement IT Service Management

The expanding role of design in creating an end-to-end customer experience

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Lines between products, services, and user environments are blurring. The ability to craft an integrated customer experience will open enormous opportunities to build new businesses.

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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