Idwell on Service Management

Thoughts on how to design and implement IT Service Management

The 7 Habits of Highly Effective Incident Managers

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Incident management plays a key part in the IT service management ecosystem and in keeping businesses running. But what are the key things that need to be considered when optimizing your incident management capability?

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Author: itsmdaily

Idwell's DIgital Curator collects interesting articles, blogs, websites and links that are relevant to the discussions at Idwell's website

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