Soul Machines made this chatbot for the Australian government to help people get information about disability services.
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Category Archives: innovation
Digital innovation and the passenger experience – a view from three airports
Airports are keen to improve the passenger experience and remove some of the barriers for travellers in the process. During this years Passenger Terminal Expo in Amsterdam, airports shared their progress towards a seamless journey eased by automation processes and digital innovations.
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See How This House Was 3D Printed in Just 24 Hours
3D printing is being used to produce more and more novel items: tools, art, even rudimentary human organs. What all those items have in common, though, is that they’re small. The next phase of 3D printing is to move on to things that are big. Really big. Like, as big as a house.
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An Over Emphasis on Innovation?
Technology is all about innovation. It is almost impossible to find any tech or service provider that does not tout their ability to innovate. Innovation is exciting, new and different. But is innovation the key to success for tech companies? I’m not sure.
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Creating A Digital Innovation Factory
Many large, traditional companies view digital innovation in a particular way. They assume the explosive growth of native digital competitors can be largely explained by breakthrough discoveries or technological wonders.
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5G technology is being tested outdoors as it moves toward deployment in early 2020s
5G should be 10 to 20 times faster than today’s cell-phone networks. 5G will operate in a high-frequency portion of the radio spectrum, known as millimeter wave. It has a lot of available bandwidth and should make it possible for wireless devices to process data with minimal delays.
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Idwell on Service Management 