Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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The Top 5 Things ITSMers Get Wrong about Cloud Migration

As an IT service management (ITSM) professional, which public cloud “camp” are you in: Cloud is great? Cloud is a disaster? Couldn’t care less about cloud? (Hopefully none of you are still at “what’s cloud?”) These and many other cloud “attitudes” tend to be present, all at the same

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Where Next for IoT – Sentient Tools and Cognition or Predictive Computing

The Internet of Things  has pushed its way on to the world stage with incredible speed. This topic is now on the minds of enterprise and individuals alike, and that is only going to increase in the future according to a new report from Frost and Sullivan.

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How Much Innovation Should We Juice Out of Engineers?

Critics of Silicon Valley are having a bit of fun with Juicero, the San Francisco–based startup seeking to disrupt the juicing industry by selling a US$399 Wi-Fi-enabled juicer and $8 bags of fruits and vegetables. The company had raised nearly $120 million in venture capital funding.

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Talk of tech innovation is bullsh*t. Shut up and get the work done – says Linus Torvalds

OSLS Linus Torvalds believes the technology industry’s celebration of innovation is smug, self-congratulatory, and self-serving. The term of art he used was more blunt: “The innovation the industry talks about so much is bullshit,” he said. “Anybody can innovate.

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This Is the Dawn of Brain Tech, But How Far Can It Go?

What distinguishes Elon Musk’s reputation as an entrepreneur is that any venture he takes on comes from a bold and inspiring vision for the future of our species. Not long ago, Musk announced a new company, Neuralink, with the goal of merging the human mind with AI.

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