Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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Google Makes Your Smartphone Smarter With Federated Learning

Google is working on a machine learning technique that allows deep learning models that reside on a mobile device to learn directly from the user’s input without having to send the user’s data to the cloud.

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AI is now the best friend IT ever had

If you look past the hype, existential concerns, and fear that Alexa is a CIA mole, there are some genuinely exciting developments happening in the world of artificial intelligence.

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