Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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DevOps Can’t Happen Without Education

The emergence of DevOps practices means IT pros must expand their skills and the companies they work for must help foster that learning.

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Model Behaviors in Cybersecurity…let’s just continue to ignore them!

Key themes at this year’s Pink-LATAM conference focused around Agility, Business Value, Risk and…..Culture. Culture and behavior seem to be increasingly featured topics at IT conferences as a critical barrier or enabler for the IT transformation facing many organizations.

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