Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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Model Behaviors in Cybersecurity…let’s just continue to ignore them!

Key themes at this year’s Pink-LATAM conference focused around Agility, Business Value, Risk and…..Culture. Culture and behavior seem to be increasingly featured topics at IT conferences as a critical barrier or enabler for the IT transformation facing many organizations.

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Why you need an enterprise architect

What is an enterprise architect? As more enterprises tackle digital transformation and recognize the value of aligning their IT strategy, technology and processes with broader business goals, there’s a growing need for talented pros who can reduce complexity, establish solid technology processes an

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