Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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DevOps Can’t Happen Without Education

The emergence of DevOps practices means IT pros must expand their skills and the companies they work for must help foster that learning.

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6 Reasons Why DevOps Transformations Fail

DevOps is the hottest buzzword in the world of service delivery. More and more organizations are jumping onto the DevOps bandwagon in the hope of transforming their broken product delivery pipeline. And yet, not many people know what exactly DevOps is.

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Model Behaviors in Cybersecurity…let’s just continue to ignore them!

Key themes at this year’s Pink-LATAM conference focused around Agility, Business Value, Risk and…..Culture. Culture and behavior seem to be increasingly featured topics at IT conferences as a critical barrier or enabler for the IT transformation facing many organizations.

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