Uncertainty is uncomfortable for everyone. Whether it’s political turmoil or a reorganization at your company, employees who are concerned about their future are likely to be distracted and unproductive.
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Category Archives: Pocket
How to Accelerate Learning on Your Team
Some years ago, I met an ERP implementation team that was able to deliver tangible business results in just six months, where eight other teams at the same company had stalled.
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It’s Time to Stop Inviting Cowboy Consultants to the ITSM Rodeo
Cowboy IT service management (ITSM) consultants – there are too many of them out there. Just because someone knows some of the language, or because they’ve been on an ITIL course or read the books, doesn’t make them good.
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Think you’ve created an agile business culture? Not so fast
At first, it was just a whisper. Someone from Marketing was complaining to a colleague from Sales about the new home-grown sales and marketing automation system that IT installed last year.
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Ten trends redefining enterprise IT infrastructure
The IT infrastructure landscape is evolving rapidly. What will it look like in 2020?
When people think of enterprise IT infrastructure, they often imagine racks of hardware locked away in data centers and basements.
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Barriers to enterprise adoption of DevOps
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From Pocket
Idwell on Service Management 