Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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Leaner, Faster, and Better with DevOps

As companies build their teams, they should keep several points in mind. Implementing DevOps changes the skills that employees will need. Operations personnel, for example, will no longer configure environments manually; instead they will need to write scripts that automate configuration.

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How to Design and Run IT Projects CEOs Will Love

Is your IT team struggling to implement large, enterprise-wide projects on time and under budget? By changing tactics, companies can save millions each year.

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