At first, it was just a whisper. Someone from Marketing was complaining to a colleague from Sales about the new home-grown sales and marketing automation system that IT installed last year.
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Tag Archives: CIO.com
12 ‘best practices’ IT should avoid at all costs
What makes IT organizations fail? Often, it’s the adoption of what’s described as “industry best practices” by people who ought to know better but don’t, probably because they’ve never had to do the job.
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Digital Transformation: More than Just a Buzzword
Lately, it seems that digital transformation has become a term that is used pretty liberally as a convenient phrase for justifying a technology conversation.
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What is Digital Transformation?
What is Digital Transformation?
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Why you need an enterprise architect
What is an enterprise architect? As more enterprises tackle digital transformation and recognize the value of aligning their IT strategy, technology and processes with broader business goals, there’s a growing need for talented pros who can reduce complexity, establish solid technology processes an
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Why companies struggle to cultivate digital strategies
Companies cultivating digital strategies are struggling to facilitate transformations because most CIOs are simply not equipped to be digital leaders.
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Top tips for finding the right cybersecurity products
Having trouble finding the right security products for your business? You’re not the only one. Today’s market is filled with hundreds of vendors and plenty of marketing hype.
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How Design Thinking Can Boost Digital Transformation
Disruptive technologies, changing customer behavior and shifting economic and political winds have led to complex challenges requiring innovative, nimble solutions that are not business-as-usual.
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How to choose the right project management methodology
In “How to pick a project management methodology (PMM),” I covered the some of the most recognized methodologies, as well as a few high-level factors, that may impact selection decisions.
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The silver bullet for ITSM success
It seems now, to me, that we have an IT Service Management framework and standard out there for every taste and preference. There’s ITIL, the preeminent one, but there’s also CoBIT, ISO 20000, TOGAF, IT4IT, USMBOK, lean IT, agile, DevOps and so on.
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Idwell on Service Management 