What makes IT organizations fail? Often, it’s the adoption of what’s described as “industry best practices” by people who ought to know better but don’t, probably because they’ve never had to do the job.
What is an enterprise architect? As more enterprises tackle digital transformation and recognize the value of aligning their IT strategy, technology and processes with broader business goals, there’s a growing need for talented pros who can reduce complexity, establish solid technology processes an
It seems now, to me, that we have an IT Service Management framework and standard out there for every taste and preference. There’s ITIL, the preeminent one, but there’s also CoBIT, ISO 20000, TOGAF, IT4IT, USMBOK, lean IT, agile, DevOps and so on.