Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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When to shift your digital strategy into a higher gear

There may be a premium for making early moves.

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Stakeholders – They are More than just People

When it’s time to define stakeholders we hesitate and then try to find a Venn diagram or matrix to help us identify who our stakeholders are; but shouldn’t we already know who our stakeholders are?

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