Most of the mid-size and large companies I work with have financial planning.
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Tag Archives: ISO20000
ISO/IEC 20000 part 11 published – guidance on relationship between ISO/IEC 20000-1 and ITIL
Introduction ISO/IEC TR 20000-11 Information technology – Service management – Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and
ITIL & ISO 20000 | ITIL strategy: Framing the value of services (part II)
Understanding the impact of Utility and Warranty on service value will help you in quantifying and measuring it using methods outside ITIL framework
Source: ITIL & ISO 20000 | ITIL strategy: Framing the value of services (part II) | 20000Academy
Idwell on Service Management 