Idwell on Service Management

Thoughts on how to design and implement IT Service Management


Leave a comment

How artificial intelligence can prevent machine failures

Despite rapid advances in technology, we’re still seeing many stories of product recalls, factory failures and other types of maintenance accidents repeated, year after year.

From Pocket http://ift.tt/2skTFSQ

Advertisements


Leave a comment

Artificial Intelligence on the Assembly Line

When Anna-Katrina Shedletsky was working as an engineer at Apple, she often found herself traveling overseas and spending weeks at the factory to fix a problem on an electronics assembly line. Finding the root cause of an anomaly can be like finding a needle in a haystack.

From Pocket http://ift.tt/2tdz1as


Leave a comment

Retooling Your IT Organization: Why Now Is The Time To Step Out Of The Server Room

Throughout history, humans have inserted automation into processes as a means to improve utilization and increase speed. Telephony is a perfect example: Approximately 60 years ago, switchboard operators connected phone calls via circuits on a manual switchboard.

From Pocket http://ift.tt/2ow12cn