I learned about ‘The Diffusion of Innovation Theory’ in a DevOps Foundation training course. I wanted to get my DevOps certification but more than that to learn about what makes a DevOps initiative successful.
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Tag Archives: ITSM Professor
Security in a DevOps Environment
Integrating Development and Operation teams as well as other functions that have previously been silo’d is key to any development project for all service providers today. We hear a lot about this in DevOps training and certification classes.
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BRM Convergence
I remember reading a quote “Every business today is a technology company” or something close to that.
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BRM, DevOps and Excellence in IT Service Management
To say that digital technology has changed the world is an understatement. Digital transformations are revolutionizing entire industries and reshaping every aspect of business. To stay competitive, businesses must accelerate the delivery of digital products and services.
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The Business Relationship Manager
The Business Relationship Manager is a role that serves as a strategic interface between the IT Service Provider and one or more Business Partners (or Business Units within a single organization) to promote, and influence Business Demand for IT services and products.
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Idwell on Service Management 