Uncertainty is uncomfortable for everyone. Whether it’s political turmoil or a reorganization at your company, employees who are concerned about their future are likely to be distracted and unproductive.
Cowboy IT service management (ITSM) consultants – there are too many of them out there. Just because someone knows some of the language, or because they’ve been on an ITIL course or read the books, doesn’t make them good.
The IT infrastructure landscape is evolving rapidly. What will it look like in 2020?
When people think of enterprise IT infrastructure, they often imagine racks of hardware locked away in data centers and basements.
DevOps is the hottest buzzword in the world of service delivery. More and more organizations are jumping onto the DevOps bandwagon in the hope of transforming their broken product delivery pipeline. And yet, not many people know what exactly DevOps is.
Register for the O’Reilly Velocity Conference, taking place Oct. 1-4 in New York, to learn more about how to leverage DevOps at your organization. A few years ago, I wrote that DevOps is the movement that doesn’t want to be defined.