Some years ago, I met an ERP implementation team that was able to deliver tangible business results in just six months, where eight other teams at the same company had stalled.
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Why effective leaders must manage up, down, and sideways
Strong team leadership isn’t enough. New research shows the importance—for business impact and career success—of also mobilizing your boss and colleagues.
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Asking the Right Questions Can Frame a Successful Transformation
Recently, I had a call with a company’s entire executive team.
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Idwell on Service Management 