Idwell on Service Management

Thoughts on how to design and implement IT Service Management

Paul Leenards

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MOF 4.0 Pocket Guide Available

Since this week the MOF 4.0 Pocket Guide is available to purchase. I’ve had a small part in writing this guide, mainly in writing the chapter on the Team SMF (Team Model). It is still an achievement and has put my name on the cover. The main body of work has been done by Dave Pultorak and his team and Clare Henry (Microsoft) and her team. It is a readable book with give a good insight in the main features of the framework. I’ve could written much more on the Team SMF, but a pocket guide has restrictions. Maybe in the next book can I spend more words on the main USP of MOF (in my vision).

You can order the book at the publisher: Van Haren
or throught the IT Governance site