Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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Evidence That Robots Are Winning the Race for American Jobs

Who is winning the race for jobs between robots and humans? Last year, two leading economists described a future in which humans come out ahead. But now they’ve declared a different winner: the robots. The industry most affected by automation is manufacturing.

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How to Beat the Robots

Maybe the automation of jobs will eventually create new, better jobs. Maybe it will put us all out of work. But as we argue about this, work is changing. Today’s jobs — white collar, blue collar or no collar — require more education and interpersonal skills than those in the past.

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