Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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CIOs start to view ‘shadow IT’ as a catalyst for innovation 

Attitudes to unauthorized software and services are changing, with IT heads now seeing the use of ‘citizen tech’ as a way to creatively explore opportunities and rapidly solve problems.

Source: CIOs start to view ‘shadow IT’ as a catalyst for innovation – I-CIO | I-CIO