In April 2016, Facebook launched an open version of Messenger which invited developers to create artificial intelligence chatbots that would interact with Facebook users. The excitement that followed was immediate, and by June 2016, 11,000 bots had been made available.
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One night in Corvallis, with the Oregon State basketball team heading to its 14th straight loss of its season, the talk around the hotel bar moved from the television screen to a far different form of communication — chatbots. No one used that word, of course.
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From ATMs and mobile wallets to chatbots and robo-advisors, technology relentlessly transforms how we store, transfer, and manage money. Capital One moves at the forefront of this transformation — one of the largest and among the first banking institutions in the U.S.
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If you look past the hype, existential concerns, and fear that Alexa is a CIA mole, there are some genuinely exciting developments happening in the world of artificial intelligence.
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