Idwell on Service Management

Thoughts on how to design and implement IT Service Management


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What to Look for When Choosing a Serverless Architecture

Information Technology has advanced in different areas at different speeds. This has always been true, as people found workable solutions to the problems that faced them today, most often before there was a market for those solutions.

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Guest Post: Building a Winning DevOps Team

DevOps, and Ops in general, is one of the most important components of a company’s production machine. Investing in building a winning DevOps team should be a priority for every company and will pay off quickly. As organizations and operations grow (products, features, number of customers, etc.

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